Black Friday weekend and Cyber Monday fuelled demand beyond our expectation. We're working hard to get your orders to you as soon as possible, but some may experience a slight delay in your delivery.
We would like to thank you for your patience and understanding during this peak time.
If you have any queries about our products, mail order service or website please do not hesitate to contact us.
Our Customer Service departments and Health Information team are here to help.We will endeavour to reply as quickly as possible, please help us by ensuring you direct your query appropriately.
Mail Order and Internet Queries
Please contact our Mail Order Customer Services department with your mail order queries.
Tel: 0370 606 6606 (Open 8:30am - 8:00pm Monday to Friday, 9:00am - 5:00pm on Saturday and 10:00am - 5:00pm on Sunday).
For international callers: +44 1283 560 011
Alternatively, you can email us.
In order that we are able to process your query in the most time efficient manner please remember to quote your full name, address and postcode plus any relevant order information.
Placing an Order
If you would like to place an order with us, but don't want to order online, please contact our order line on 0370 606 6606 (Open 8:00am - 8:00pm Monday to Friday, 9:00am - 5:00pm on Saturday and 10:00am - 5:00pm on Sunday)
Our health information team can help you with your health and product related queries. You can email us at firstname.lastname@example.org.
Store Support and Customer Service
For all store support and customer service queries, please contact us on email@example.com.
Alternatively, you can write to us at:
Samuel Ryder House
Recruitment Opportunities, Enquiries and Applications
We take all applications via our online careers site. All vacancies are available to view and apply for here
If you are having trouble applying for a vacancy, please e-mail firstname.lastname@example.org with the details and a member of our team will assist you.
If you have an enquiry please email email@example.com and a member of our team will respond.
Members of the Press
All trade & product media enquiries should be directed to Pegasus PR on 01903 219 426 or email firstname.lastname@example.org.